Privacy notice

You have the following rights.

• To obtain access to, and copies of, the personal data that we hold about you;
• To require that we cease processing your personal data if the processing is causing you damage or distress;
• To require us not to send you marketing communications;
• To require us to erase your personal data;
• To require us to restrict our data processing activities;
• To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;
• To require us to correct the personal data we hold about you if it is incorrect.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

You can find out more about your rights under data protection legislation at www.dataci.je

If you have any questions about how we use your personal data, or you wish to exercise any of the rights set out above, please contact our Privacy Officer using any of the following: ‒

By post - 4^th Floor, Liberation House, Castle Street, St Helier Jersey, JE1 4HH, Channel Islands
By email - jerseyprivacyofficer@stonehagefleming.com

By telephone - +44 1534 823 109

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Office of the Information Commissioner at www.dataci.je

We may collect your personal data in a number of ways, for example:

• From the information you provide to us when you meet with an employee or employees of one of our Stonehage Fleming Group (“Group”) companies;
• When you communicate with us or when we communicate with you by telephone, fax, email or other forms of electronic communication. In this respect, we may monitor, record and store any such communication;
• Information contained within client on-boarding documents relating to a service set up for your benefit by you, or another person on your behalf;
• From your agents, advisers and employees of firms with which you are associated;
• From other companies in our Group;
• From publicly available sources or from third parties where we need to conduct background checks about you.

We may collect the following categories of personal data about you:

• Your name, date of birth, passport or national identity card details;
• Country of birth, domicile and citizenship;
• Gender, marital status, religious or other beliefs;
• Contact information such as residential or business address, email address and telephone number;
• Information concerning your health where you seek assistance in obtaining life insurance or medical cover;
• Information relating to risks and exposures which may include details of your assets and liabilities;
• Information relating to your financial situation such as your net worth, income, expenditure, assets and liabilities, sources of wealth and your bank account details;
• Information, some of which is collected daily, to assess whether you may represent a money laundering, terrorist financing or reputational risk to the Group. This includes whether you are a Politically Exposed Person, are involved in a high risk business, have been arrested, charged or convicted of a crime, are on a sanctions list or expose us to tax, litigation, bribery or corruption risk.

We may process your personal data because it is necessary for the performance of a contract to deliver the services you have engaged us for or in order to take steps at your request prior to entering into a contract.

In this respect, we use your personal data for the following:

• To prepare preliminary information or a proposal for you regarding the services we offer;
• To provide you with the services as set out in our terms of engagement with you or as otherwise agreed with you from time to time;
• To deal with any complaints or feedback you may have;
• For any other purpose for which you provide us with your personal data.

In this respect, we may share your personal data with the following:

• Your advisers or agents;
• Companies, partnerships, other entities or the trustees of trusts, and the directors and/or employees of such companies, partnerships, other entities or trustees of trusts, in respect of which fiduciary and/or administrative services are provided, and in respect of which you are connected or have an interest.
• Our advisers where it is necessary for us to obtain their advice or assistance;
• Other third parties such as insurance brokers and insurance companies;
• Companies within our Group;
• Our data storage providers.

We may also process your personal data because it is necessary for our legitimate interests.

In this respect, we may use your personal data for the following:

• To run, grow and develop our business;
• To ensure a safe environment for our employees and visitors, including website visitors;
• To provide client services;
• To conduct market research and carry out business development activities;
• To train our staff or monitor their performance;
• For the administration and management of our business including carrying out internal group administrative functions and recovering money you owe to us;
• To seek advice and guidance on our rights and obligations, such as where we require our own legal advice;
• To make disclosures to external service providers and any regulatory authorities outside of Jersey where any structure includes an entity incorporated outside Jersey.

In this respect we may share your personal data with the following:

• Our advisers, agents, settlors or protectors of trusts where it is necessary for us to obtain their advice or assistance;
• With third parties and their advisers where those third parties are acquiring, or considering acquiring all or part of our business;
• Any regulatory authority or service provider.
• If we rely on our (or another person's) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person's) legitimate interests are not outweighed by your personal interests or fundamental rights and freedoms which require protection.

We may also process your data for our compliance with a legal obligation which we are under.

In this respect, we may use your personal data for the following:

• To meet our compliance and regulatory obligations, such as compliance with anti-money laundering and terrorist financing regulations, tax reporting and beneficial ownership reporting requirements.

In this respect, we may share your personal data with the following:

• Our advisers where it is necessary for us to obtain their advice or assistance;
• Our auditors where it is necessary as part of their auditing functions;
• With third parties who assist us in conducting background checks about you, such as whether you are on sanctions lists;
• With relevant regulators, tax authorities and law enforcement agencies where we are required to do so.

In sharing your personal data for the reasons set out elsewhere in this Privacy Notice, we may need to transfer it to other Group companies located in Switzerland, the United Kingdom, Israel, Liechtenstein, Luxembourg, Guernsey, Malta, Isle of Man or Canada which are countries which provide the same or a similarly adequate level of protection for your personal data as provided within Jersey. We may also share your personal data with Group companies located in the United States of America, South Africa, Monaco and Mauritius which currently do not provide the same level of protection to your personal data as provided within Jersey. We will use Standard Contractual Clauses, as a safeguard, when making transfer to these countries or will do so with your explicit consent.

We may also share your personal data with other companies or service providers that we have engaged to assist us in providing services to you. These companies or service providers may be located in jurisdictions which currently do not provide the same level of protection to your personal data as provided within Jersey. Where we share your personal data with a company or service provider in a non-adequate jurisdiction we will do this using either a contractual data sharing arrangement, another available safeguard or with your explicit consent.

If you wish to receive details regarding all of the companies or service providers which we have engaged to assist in delivering services to you or to entities in respect of which you are connected or have an interest and with whom we have shared your information please contact us at: jerseyprivacyofficer@stonehagefleming.com

We may retain your personal data for a period of 10 years after the termination of our relationship with you in order to meet our regulatory and legal obligations. However, we may retain your personal data for a longer period where necessary to protect against legal claims.

Version: 31 July 2024